:root{--bg:#f5f6f8;--fg:#1d2330;--mut:#667085;--card:#fff;--bd:#dde1e8;--acc:#1f6f55;--acc-fg:#fff;--warn:#b42318;--ok:#067647}
@media (prefers-color-scheme: dark){:root{--bg:#13161b;--fg:#e6e9ef;--mut:#98a2b3;--card:#1c2026;--bd:#2d333d;--acc:#2fb88a;--acc-fg:#0b1f18;--warn:#f97066;--ok:#4ade80}}
*{box-sizing:border-box}
body{margin:0;font:14px/1.45 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;background:var(--bg);color:var(--fg)}
.oculta{display:none !important}
button,input,select{font:inherit;color:var(--fg)}
input,select{padding:7px 9px;border:1px solid var(--bd);border-radius:7px;background:var(--bg);min-width:0}
button{padding:7px 13px;border:1px solid var(--acc);border-radius:7px;background:var(--acc);color:var(--acc-fg);cursor:pointer}
button.secundario{background:var(--card);color:var(--fg);border-color:var(--bd)}
button:disabled{opacity:.45;cursor:default}
button:focus-visible,input:focus-visible,select:focus-visible{outline:2px solid var(--acc);outline-offset:1px}
.tela{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px}
.cartao{background:var(--card);border:1px solid var(--bd);border-radius:12px;padding:28px;width:min(400px,100%);display:flex;flex-direction:column;gap:12px}
.cartao h1{font-size:20px;margin:0}
.cartao label,.filtros label,.cartao-dlg label{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--mut)}
.erro{color:var(--warn);margin:0;min-height:1em}
.dica{color:var(--mut);font-size:12px;margin:4px 0}
.topo{display:flex;flex-wrap:wrap;align-items:center;gap:12px;padding:10px 18px;background:var(--card);border-bottom:1px solid var(--bd);position:sticky;top:0;z-index:5}
.marca{font-size:16px}
.abas,.subabas{display:flex;gap:6px}
.abas button,.subabas button{background:transparent;color:var(--fg);border-color:transparent}
.abas button.ativa,.subabas button.ativa{background:var(--acc);color:var(--acc-fg)}
.topo .quem{margin-left:auto;color:var(--mut)}
main.aba{padding:14px 18px}
.filtros{display:flex;flex-wrap:wrap;gap:8px;align-items:flex-end;background:var(--card);border:1px solid var(--bd);border-radius:10px;padding:12px}
.acoes-filtro{display:flex;gap:6px;align-items:center}
.resumo{color:var(--mut);margin:10px 2px}
.tabela-wrap{overflow-x:auto;border:1px solid var(--bd);border-radius:10px;background:var(--card)}
table.lista{width:100%;border-collapse:collapse;min-width:820px}
table.lista th,table.lista td{text-align:left;padding:8px 10px;border-bottom:1px solid var(--bd);vertical-align:top}
table.lista th{font-size:12px;color:var(--mut);font-weight:600;background:var(--card);position:sticky;top:0}
table.lista tbody tr[data-p]{cursor:pointer}
table.lista tbody tr[data-p]:hover td{background:rgba(127,127,127,.08)}
td.nw{white-space:nowrap}
.tag{display:inline-block;padding:1px 8px;border-radius:999px;font-size:11px;border:1px solid var(--ok);color:var(--ok);white-space:nowrap}
.tag.perdido{border-color:var(--warn);color:var(--warn)}
.paginacao{display:flex;align-items:center;justify-content:center;gap:14px;margin:14px 0}
.bloco{background:var(--card);border:1px solid var(--bd);border-radius:10px;padding:16px;margin-top:14px}
.bloco h2{font-size:16px;margin:0 0 10px}
.linha-form{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.codigo{display:block;padding:12px;background:var(--bg);border:1px solid var(--bd);border-radius:8px;font-size:16px;word-break:break-all}
dialog{border:none;border-radius:12px;padding:0;background:var(--card);color:var(--fg);width:min(860px,96vw);max-height:90vh}
dialog::backdrop{background:rgba(0,0,0,.45)}
.conv-topo{display:flex;justify-content:space-between;gap:12px;padding:14px 18px;border-bottom:1px solid var(--bd);position:sticky;top:0;background:var(--card)}
.conv-topo h2{margin:0;font-size:16px}
.conv-topo p{margin:2px 0 0}
.conv-msgs{padding:14px 18px;display:flex;flex-direction:column;gap:8px;overflow:auto;max-height:calc(90vh - 80px)}
.bolha{max-width:78%;padding:8px 11px;border-radius:12px;background:var(--bg);border:1px solid var(--bd)}
.bolha.cliente{align-self:flex-start;border-top-left-radius:3px}
.bolha.agente{align-self:flex-end;background:rgba(31,111,85,.14);border-top-right-radius:3px}
.bolha.bot{align-self:flex-start;opacity:.8;font-size:13px;border-style:dashed}
.bolha .meta{font-size:11px;color:var(--mut);margin-bottom:3px}
.bolha .texto{white-space:pre-wrap;word-break:break-word}
.cartao-dlg{display:flex;flex-direction:column;gap:12px;padding:22px;min-width:min(380px,90vw)}
.cartao-dlg h2{margin:0;font-size:17px}
.acoes-dlg{display:flex;justify-content:flex-end;gap:8px}
select.pequeno{padding:4px 6px}
